A comprehensive platform for water utilities covering consumer management, automated billing, online and counter payments, meter reading, service requests, and financial reporting — all in a single unified system.
From consumer registration to payment collection and financial reporting — a unified system that replaces fragmented manual processes with streamlined digital workflows.
Real-time overview of total consumers, monthly billing volume, collection efficiency, pending service requests, water consumption trends, disconnection counts, and unpaid bill alerts — all at a glance.
Complete customer database with support for Residential, Commercial, Industrial, Government, and Institutional connections. Track account status, service history, contact details, zone assignments, and linked meters.
Register meters with serial numbers, brand, model, and size. Record monthly readings with automatic consumption calculation, reading date tracking, meter reader assignment, and abnormal reading flags.
Generate water bills based on meter readings with tiered rate schedules per connection type. Automatically calculates water charges, sewer fees, maintenance fees, environmental fees, 12% VAT, discounts, and late penalties.
Accept payments via Cash, GCash, Maya, Credit/Debit Card, Bank Transfer, and GrabPay. Automatic receipt generation, cashier tracking, payment reference numbers, and real-time balance updates.
Secure online payment gateway supporting GCash, Maya, Credit/Debit Card, GrabPay, BPI Online, and UnionBank Online. Consumers pay bills from anywhere with automatic confirmation and receipt generation.
Manage new connections, disconnections, reconnections, meter replacements, leak repairs, complaints, and billing disputes. Track request status, assigned staff, completion dates, and associated fees.
Configure tiered water rates by consumption levels for each connection type. Set minimum charges, cubic meter thresholds, and effective/expiry dates for seamless rate transitions.
Collection efficiency reports, aging receivables analysis, water consumption analytics, and daily collection summaries — all with configurable date ranges, trend charts, and export capabilities.
Register water sources (deep wells, springs, surface water) with capacity tracking and geographic coordinates. Define service zones with barangay coverage and consumer assignments.
Automatic logging of every system operation — who did what and when. Full accountability and compliance documentation with admin-controlled access to audit records.
Customize water district name, branding, and logo. Configure payment gateway credentials, success/cancellation redirects, and webhook settings for real-time payment notifications.
A seamless end-to-end process that eliminates manual errors and accelerates revenue collection.
Field staff records current meter readings. System automatically calculates consumption from previous reading.
Bills are generated with tiered rates, sewer charges, maintenance fees, VAT, and applicable penalties or discounts.
Bills are made available to consumers. Unpaid and overdue bills appear on the dashboard for follow-up.
Consumers pay at the counter or online via GCash, Maya, card, or bank transfer. Receipts are generated automatically.
Daily collections, aging receivables, consumption analytics, and collection efficiency reports are available instantly.
Enterprise features designed for accuracy, compliance, and seamless daily operations across all departments.
Configure consumption-based pricing tiers per connection type with effective dates and minimum charges.
Accept Cash, GCash, Maya, Credit/Debit Card, GrabPay, BPI Online, and UnionBank Online in one system.
12% VAT is automatically computed on all applicable charges for every billing cycle.
Automatic penalty computation for overdue accounts with configurable rates and grace periods.
Unique receipt numbers generated automatically for every payment — counter or online.
Instant payment confirmation via webhook callbacks when consumers complete online transactions.
Categorize unpaid bills by age — current, 30 days, 60 days, and 90+ days overdue — for priority collection.
Track billed vs. collected amounts with percentage rates and historical trend analysis.
Six distinct roles from Administrator to Consumer, each with tailored menu visibility and permissions.
Organize consumers by geographic zones with barangay coverage and water source assignments.
Every action is logged with user, timestamp, and details for full compliance and accountability.
REST API endpoints for dashboard, consumers, billing, payments, and reporting — ready for mobile and third-party integration.
Each role has tailored access to exactly the modules and data they need — nothing more, nothing less.
Full system access including user management, configuration, and audit logs.
Oversight of operations, reporting, approvals, and service request management.
Bill generation, consumer management, rate schedules, and billing operations.
Field access for recording monthly meter readings and consumption data.
Payment processing, receipt generation, and daily collection tracking.
View own bills, payment history, and pay online through the self-service portal.
Automated consumption calculation, tiered rate application, and VAT computation eliminate human error from every billing cycle.
Six online payment channels plus counter payments make it easy for consumers to pay — improving collection rates and cash flow.
Collection efficiency, aging receivables, and daily collection reports give managers instant insight into revenue performance.
Service requests, meter reading, and consumer management are digitized — no more paper forms or disconnected spreadsheets.
Complete audit trail of every transaction, role-based access control, and official receipt generation ensure COA compliance.
Consumers can view bills and pay online anytime — reducing counter queues, extending service hours, and improving satisfaction.
Schedule a live demonstration and see how the platform can transform your water utility billing, collections, and consumer management.
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